Introduction:
This contractual document will govern the General Terms and Conditions for the contracting of
services (hereinafter, “Terms and Conditions”) through the website www.lookmylocker.es/, owned by
Orange Locker Solutions S.L.U. under the commercial brand Look My Locker, hereinafter referred to as
the PROVIDER, whose contact details are also listed in the Legal Notice on this website.

These Terms and Conditions will remain published on the website and available to the USER to
reproduce and save them as confirmation of the contract and may be modified at any time by the
PROVIDER. It is the USER’s responsibility to read them periodically, as the applicable Terms and
Conditions will be those in force at the time the order is placed.

The contracts will not be subject to any formality except in cases expressly stated in the Civil and
Commercial Codes and in this or other special laws.

The acceptance of this document implies that the USER:c

• Has read, understands, and agrees with what is set forth herein.
• Is a person with sufficient capacity to enter into a contract.
• Assumes all obligations set forth herein.

These terms and conditions will have an indefinite period of validity and will be applicable to all
contracts made through the PROVIDER’s website.

The PROVIDER states that the business is responsible for and is aware of the current legislation, and
reserves the right to unilaterally modify the terms and conditions, provided that such modifications do
not affect the terms and conditions previously established before the modification.

Identity of the contracting parties:
On one hand, the PROVIDER of the services contracted by the USER is Orange Locker Solutions
S.L.U., with registered office at Paseo de Extremadura No. 232 – 2nd Floor, Door D, 28011 – Madrid,
Tax Identification Number (NIF) B19468735, and with USER support phone number +34 913 463
695.

On the other hand, the USER, who provides their details at the time of payment through a gateway
linked to Comercial Global Payments (CaixaBank, S.A.), for which the USER has full responsibility for
use, and is responsible for the accuracy of the personal data provided to the PROVIDER.

Purpose of the Contract:
The purpose of this contract is to regulate the contractual relationship for the provision of services
established between the PROVIDER and the USER at the moment when the USER accepts the
corresponding checkbox during the online contracting process.

The contractual relationship for the provision of services entails, in exchange for a specified price
publicly displayed on the website, the provision of a specific service.

Rectification of Data:
When the USER identifies errors in the data published on the website or in documents generated by
the contractual relationship, they may notify info@lookmylocker.es so that Orange Locker Solutions
S.L.U. can correct them as soon as possible.

Since there is no account registration, the USER may update their data at the time of each payment. If
the USER wishes to rectify any identification data, they should contact the Data Controller.

Contracting Procedure:
In order to access the services offered by the PROVIDER, the USER must be of legal age and make a
reservation through the website, making the corresponding payment through a secure payment
gateway made available for this purpose. Once payment is confirmed, the USER will receive a
reservation confirmation along with the necessary information for the use of the contracted service.

1. General clauses of contracting
2. Activation of services
3. Right of withdrawal
4. Complaints and online dispute resolution
5. Force majeure
6. Jurisdiction
7. Generalities of the offer
8. Price and validity period of the offer
9. Shipping costs
10. Payment method, fees, and discounts
11. Purchase process
12. Dissociation and suspension or termination of the contract
13. Warranties and returns
14. Applicable law and jurisdiction

1. GENERAL CLAUSES OF CONTRACTING:
Except for any particular stipulation in writing, placing an order with the PROVIDER shall imply the
USER’s acceptance of these legal conditions. No stipulation made by the USER may differ from those
of the PROVIDER unless it has been expressly accepted in advance and in writing by the PROVIDER.

2. ACTIVATION OF SERVICES:
The PROVIDER will not activate any service until it has verified that payment has been made

Since the order does not involve the physical delivery of any product, and the services consist of making the service available to the USER, the PROVIDER will previously inform the USER about the procedure to
be followed for this provision or activation.

In case of unjustified delay by the PROVIDER regarding the refund of the total amount, the USER retains the right to be compensated for any damages suffered beyond that amount.

The PROVIDER will not assume any responsibility if the download or activation of the service does not occur due to the USER providing false, inaccurate, or incomplete data.

The provision of the service will be considered completed at the moment when the USER has downloaded or activated the service.
This translation reflects typical terms found in digital service contracts regarding refunds,
responsibility, and the moment of service fulfillment. If you need a more formal legal wording
or additional context, just let me know.

3. RIGHT OF WITHDRAWAL
WITHDRAWAL FORM1
(You only need to complete and send this form if you wish to withdraw from the contract)
● To the attention of (Please indicate the name of the seller, their full address, and their
email address):
● I/we () hereby inform you that I/we () withdraw from my/our () contract for the provision of
services ():
● Name of consumer(s) and user(s):
● Address of consumer(s) and user(s):
● Signature of consumer(s) and user(s) (only if this form is submitted on paper):
● Date:
(*) Delete as applicable.
1 Model adapted from the information extracted directly from Royal Legislative Decree 1/2007, of November 16, by which the revised text of the General Law for the Defense of Consumers and Users and other complementary laws is approved

The USER has a period of fourteen calendar days, counted from the date of receipt of the product or
from the conclusion of the sales contract if it is a provision of a service, to exercise the right of
withdrawal, regulated in Article 102 of Royal Legislative Decree 1/2007, of November 16, which
approves the revised text of the General Law for the Defense of Consumers and Users and other
complementary laws, hereinafter RDL 1/2007. If the PROVIDER does not comply with the duty of
information and documentation regarding the right of withdrawal, the period for its exercise shall end
twelve months after the expiration date of the initial withdrawal period, in accordance with Article
105 of RDL 1/2007.

The right of withdrawal shall not apply to the contracts referred to and enumerated in Article 103 of
RDL 1/2007.

4. CLAIMS:
Any claim that the USER considers appropriate will be addressed as soon as possible and may be
submitted through the following contact addresses:

• Notification address: Orange Locker Solutions S.L.U., Paseo de Extremadura No. 232 – 2nd
  Floor, Door D, 28011 – Madrid.
• E-mail: info@myloockmymocker.es.
• Telephone: +34 913 463 695.

5. FORCE MAJEURE:
Here is the English translation of your provided text:
The parties will not be held liable for any failure due to force majeure. The fulfillment of the
obligation will be delayed until the force majeure event has ceased.

6. JURISDICTION:
The USER may not assign, transfer, or convey the rights, responsibilities, and obligations contracted
in the sale.

If any provision of these conditions is deemed null or unenforceable, the validity, legality, and
enforceability of the remaining provisions shall not in any way be affected or modified.

The USER declares that they have read, are aware of, and accept these Conditions in their entirety.

7. GENERAL CONDITIONS OF THE OFFER:
All sales made by the PROVIDER shall be understood to be subject to these Conditions.

No modification, alteration, or agreement contrary to the Commercial Proposal of Orange Locker
Solutions S.L.U. or to the provisions herein shall have effect, except for an express written agreement
signed by the PROVIDER; in such a case, these particular agreements shall prevail.

Given the continuous technical advances and service improvements, the PROVIDER reserves the right
to modify its specifications regarding the information provided in its advertising, as long as it does not
affect the value of the services offered. These modifications shall also be valid in the event that, for
any reason, the possibility of supplying the services offered is affected.

8. PRICE AND OFFER VALIDITY PERIOD:
The prices indicated for each service include value-added tax (VAT) or other applicable taxes. These
prices, unless expressly stated otherwise, do not include shipping or communication costs, handling,
packaging, shipping insurance, or any other additional and ancillary services related to the purchased
service.

The prices applicable to each service are those published on the website and are expressed in EURO
currency. The USER acknowledges that the economic valuation of some services may vary in real
time.

Before making the purchase, you can check online all the details of the quote: services, quantities,
price, availability, charges, discounts, taxes, and the total purchase amount. Prices may change daily
as long as the order has not been placed.

Once the order is placed, prices will remain fixed whether the service is available or not.

Any payment made to the PROVIDER entails the issuance of an invoice in the name of the registered
USER or the business name provided at the time of placing the order. This invoice will be sent in
paper format along with the purchased product, as well as in PDF format to the email address
provided by the USER, provided they have given their express consent for this. The USER may revoke
this consent at any time by notifying the PROVIDER through any of the available means.

Any payment made to the PROVIDER entails the issuance of an invoice in the name of the registered
USER or the business name provided at the time of placing the order. This invoice will be delivered in
paper format at the time the service is provided. If the USER wishes to receive the invoice by email,
they must request it through any of the means that the PROVIDER makes available, being informed
that they may revoke this decision at any time.

For any information regarding the order, the USER may contact customer service by phone at +34
913 463 695 or via email at info@lookmylocker.es.

9. TRANSPORT COSTS:
There are no transport costs.

10. PAYMENT METHODS, FEES, AND DISCOUNTS:
The PROVIDER is responsible for economic transactions and allows the following methods to make a
payment for an order:

• Credit card.
• Pay Pal

Security Measures:
The website uses industry-standard information security techniques, such as SSL, data entered on
secure pages, firewalls, access control procedures, and cryptographic mechanisms, all aimed at
preventing unauthorized access to data. To achieve this, the USER agrees that the PROVIDER may
obtain data for the purposes of the corresponding authentication of access controls.

The PROVIDER commits not to allow any transaction that is or might be considered illegal by the
credit card brands or the acquiring bank, or that may potentially harm their goodwill or negatively
affect them.

The following activities are prohibited under credit card brand programs: the sale or offer of a product
or service that does not comply with all applicable laws relevant to the Buyer, Issuing Bank,
Merchant, or cardholder.

11. PRE-RESERVATION PROCESS:
Any available service (such as the use of lockers by hours, days, or complementary services) can be
simulated through a pre-reservation tool. This allows visualization of the details of the selected
services, duration, estimated cost, and total amount.

Once the simulation is configured, applicable taxes, additional charges, or discounts will be
automatically calculated based on the entered data.

Atención: Esta simulación no genera ningún tipo de obligación ni para el cliente ni para la empresa. Se trata únicamente de una estimación informativa, sin compromiso.
Attention: This simulation does not generate any obligation for either the client or the company. It is
only an informative estimate without commitment.

If the USER decides to proceed and formalize the real reservation, they must complete the following
steps:
● Confirmation of personal and billing data (if applicable).
● Choice of pickup location, usage duration, and type of locker.
● Selection of payment method.
● Final confirmation of the reservation.

12. SEVERABILITY AND SUSPENSION OR TERMINATION OF THE CONTRACT:
If any of these terms and conditions is considered illegal, null, or unenforceable for any reason, that
condition shall be severable and shall not affect the validity and enforceability of any of the remaining
conditions.

Look My Locker may, without prior notice, suspend or terminate the USER’s access to its services, in
whole or in part, for any valid reason, including but not limited to when the USER fails to comply with
any of the obligations set forth in this document or any applicable legal provision, license, regulation,
directive, code of practice, or usage policies.

When Look My Locker exercises any of its rights or powers under this clause, such exercise shall not
prejudice or affect the exercise of any other right, power, or remedy available to Look My Locker

13. WARRANTIES AND RETURNS:
Warranties shall respond to what is regulated in the section titled “Warranties and after-sales
services” of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the
General Law for the Defense of Consumers and Users and other complementary laws.

More information can be accessed by visiting the website: https://www.lookmylocker.es.

14. APPLICABLE LAW AND JURISDICTION:
These conditions shall be governed and interpreted in accordance with Spanish law, unless a specific
regulation applies depending on the nature of the user (consumer or professional).

In case of conflict or dispute arising from the provision of services or the use of the lockers, and
provided that the USER has consumer status as per article 3 of Royal Legislative Decree 1/2007, the
courts and tribunals of the USER’s domicile shall have jurisdiction.

In any other case, the parties expressly submit to the courts and tribunals of Madrid, waiving any
other jurisdiction that might correspond to them.

Additionally, the USER is also provided the possibility to use the EU’s Dispute Resolution Tool.